Customer Testimonials

We work very hard for our customers because nothing pleases us more than helping our clients achieve the dream of affordable home ownership. We want to add you to our list of very satisfied customers.

Read what others have said about working with us:

Great service

Jessy Aboytes C.

Yvonne Hemmingsen was recommended to us by our real estate agent. This would be the second time we go through the home buying process and we thought we were educated enough from the first time we bought a home. But this was a completely different experience - absolutely refreshing and amazing. Yvonne walked us through every step and ensured we understood each one. She was thorough and we appreciated that. We had a completely different experience with a prior lender. And I would use Yvonne again for any future needs!

Rachelle A.

LaRae Verhoek is an amazing person. She helped me out every step of the way we’ll recommend.

Edgar M.

Nancy Cole is a joy to work with. We had so many questions while securing a loan. For a new home. Nancy was with us through each step offering us her knowledge, expertise, and care. She makes magic happen! We are now in a new home and came away with a friend. I highly
recommend working with her!

Linda M.

Bryan has been an absolute dream to work with. Going through the loan/mortgage process (especially as a 1st time homebuyer) is overwhelming and daunting. However, with Bryan at our side, we felt at peace and reassured. Nothing beats that feeling when faced with such a big life decision, so my wife and I could not be happier we had Bryan there for us. Hands down, superstar broker in all areas!

Nicolas M.

Dan Divine helped us with the mortgage. The interest rate is among the best at the current time. Dan replies to emails very quickly, even after working hours, sometimes at late night. Dan is very professional. It was a great experience to work with Dan!

Greg H.

My lender Karla was amazing and very helpful And walked me step by step I will for sure want for to be my lender for my second purchase house Thank you Karla for geting my first amazing house that I love !

Alexander Z.

AMAZING. Kyndra Chahal Wright went above and beyond I mean talk about hit it out the park. Kyndra is truly wonderful, professional and knowledgeable. Always there when we had questions either by phone or email. Thank you for all the hard work Kyndra. We will be returning clients for sure.

Alberto P.

I thank Kyndra very much for her good job that she did in our purchase of our house I recommend her 100%

Jose Luis Camacho L.

Kyndra was great to work with, she was very patient and she never gave up in spite of the hurdles we had to do jump. She got me such a good loan I could literally feel the weight lift off of my shoulders.

Cybele J.

As first-time home buyers, we went into it with a lot of unknowns. Jeff really took the time to explain every step and provide us with great insight and feedback on each option. We are so grateful to him for making the process simple and stress-free. We could not have asked for a better person to work with, and will be recommending him to everyone we know!

Jake Y.

Yvonne Hemmingsen was great, provided excellent and professional service. I strongly recommend her to anyone!

Jimmy C.

This being the first time purchasing a home all on my own, Kyndra was very patient, understanding of my many questions, super friendly, and professional.

Valorie G.

Anna Gable did an amazing job! She is very thorough, professional, and friendly. Her level of knowledge made us feel confident in the whole process. She was available to answer any and all our questions. I would recommend Anna 100% of the time.

Victor C.

We had an amazing experience with Anna!

Alyssa C.

Erik is an exceptional professional and mortgage consultant. He combined the depth of his mortgage industry knowledge and our specific financial situation to find the best mortgage product that minimizes our long term cash outflow. I highly recommend him.

Zachary S.

Kyndra and Mary were great very helpful everything was done quickly and communicated great.

Ruben Pichardo H.

Very committed to helping us reach our goal of home ownership.

Anielka M.

Great job.

Mahmood A.

Made the process of buying our first home easy and fast. Answered all questions we had with a quick response and made sure I understood every step during the process of buying for the first time. Highly recommend.

Michael S.

Our realtor recommended Roni because she was good at explaining things to first-time home buyers. Since my husband and I felt like we needed a lot of hand-holding during the process, we wanted someone who was patient and caring. Luckily Roni was exactly who we were looking for in a mortgage lender. She made sure we understood everything we were signing, and she even worked around our work schedules and called us during times that worked for us. It was nice knowing that I could call Roni with any and all questions, and she never made me feel bad for not knowing something.

Sarah R

Nancy is very passionate and straightforward. While getting a mortgage is a very lengthy and complicated process, Nancy is there every step of the way to provide timely assistance. We are very fortunate to work with Nancy and would recommend her to our friends and colleagues.

An X.

As first-time home buyers, we were nervous and full of questions about the process. Richard and his team were patient and super helpful in answering any questions we had. They’re responsive, professional, and expedited the process at every turn. We would HIGHLY recommend them.

Kayla H.

We constantly got declined for a home loan. Almost gave up hope. A friend recommended Jeff. What happens is the lenders want the loans where they have to do the bare minimum to get you the approval. Jeff goes the extra mile for you! Don’t even waste your time trying to go with another lender. Go with your guy, our guy, my guy, Jeff Shields!

Mark G

Awesome, easy, and awesome experience working with Kyndra!

Robert S.

Outstanding service! This is a very tough market, but Jeff pulled thru and closed within the time period promised. Very approachable and reachable at various times, which is something I did not get from the other big bank lenders who basically shut down weekdays at 430pm. I've spoken to Jeff as late as 11 PM for urgent matters and is as thorough and complete in his responses as can be. You will feel confident using his services, especially in these crazy Orange County bidding wars.

Andrew L.

Bryan was super helpful and efficient in getting my home to close on time. Would definitely work with again!

Mark R.

Excellente

Elizabeth S.

Jackie James has been the best loan officer I have ever worked with! She works incredibly hard, is super efficient, and gets things done. She even took time to answer many questions outside of normal business hours and over the weekend. She was always working for me, and showed true passion in my situation.

Sean Elliott

Kyndra and her team did an awesome job! Thanks, guys.

Edwin V.

Patty was thorough and discussed every option we had available to us for financing. We had questions and she was always available with an answer. Ultimately she helped us get into our dream home. Much appreciated.

Jackie H.

I'm grateful and pleased for all the help I have received, thank you.

Marlon S.

Roni was an absolute DREAM to work with, she was very helpful & efficient, making the whole process easy. Would highly recommend her and will definitely use her again.

Victoria R.

Danielle is very nice and helpful. She’s responsive and very accommodating to all our inquiries. She made the whole process smooth.

April Mae D.

Richard did a great job. Communication was key. He kept us up to date through the process. This was the best loan experience I have ever had in 15 home loans throughout my life.

Bradley C.

Extremely professional, knowledgeable, and friendly. Natalie is just like an extension of a friend or family helping you navigate through all things financial. It is just a pleasure having her on our side and making informed decisions.

Subrotah B.

We had a terrific experience working with Dan on our home purchase. He was very detailed, thorough, and friendly to deal with. Throughout the entire process, he was quick to follow up and answered all of our questions.

Mark M.

Great service, very quick process with friendly service, and great rates! Appreciate your help Kyndra!

Jeremy H.

I just wanted to take a minute and say, Thank you to Kyndra for helping me with my refinance. It is a pleasure working with you as always, stress-free. I appreciate your advice, your constant contact with me throughout the process, and everything else you do!

John G.

I worked with Elizabeth to finance my house purchase. She was helpful, patient, and knowledgeable. I was extremely busy at work, and Elizabeth made the financing process very smooth. I spent over two months looking for a house, and every time I reached out to Elizabeth, she was always there to provide me with the documents I needed 24/7

Abdelmalek M.

Tuvimos una experiencia maravillosa trabajando con Kyndra Chahal Wright. Fueron muy serviciales durante una experiencia estresante. Kyndra y Mary Cantu, en particular, nos apoyaron mucho y nos guiaron a través de un proceso que normalmente sería muy complicado. ¡¡Los recomendamos encarecidamente!

Rene C.

Vernon is the best. He really explained the process to us and made us feel confident in our choices we were making. We will use him again.

Austin W.

Great experience and execution of our refinance mortgage.

Tyler H.

Jeff is so communicative! He always responded to our requests and questions quickly. Jeff walked us through every pricing scenario so we could always have the best strategy on hand for our bids. Jeff would always explain everything very clearly so we could understand all the technical terms and he would help educate us on how the process works and how our situation can fit in cleanly. Jeff and his team worked hard to get cut down on our escrow time which helped us secure our home. His team was always super quick and on time with the forms, we needed to sign. They never missed a beat. I would easily work with Jeff again and I look forward to working with him and his team down the road for future refi's.

Nicholas N.

I am so excited that Kyndra was able to help us with the purchase of our home. She was on top of things and kept us posted every step of the way. Our experience was great! Thank you, Kyndra.

Sonia M.

Excellent in guiding through the refinancing process and answering any questions.

Alvin A.

I was surprised to see how quickly it all went.

Mary C.

Great experience.

Amy L.

She is very nice.

Helal A.

I'm overwhelmed by how stress-free and such great services they did. They did for us two refinancings and purchase of a new property at the same time with no stress at all. I'm so happy with their help - yes, I would recommend them to anyone in the future. Thank you for your help.

Jaime R.

Very professional with integrity. Easy to like as a person. A winning combination.

Gloria W.

10/10 service from Karla! She made the whole loan process very easy and comfortable for us. She was always available if we had any questions but we rarely ever did because when she needed something from us she was clear and thorough. When we did have questions she called us right away and made sure we got whatever answer we needed. The whole process couldn’t have been better and we 100% recommend Karla. She is trustworthy and reliable.

Danny T.

Can I give more than 5 stars? Roni is the absolute BEST to work with! She made the transaction go smoothly and helped me to understand every step of the funding process. The BEST!

Sam A.

Roni was patient, explaining what I didn’t understand, very informative, amazing.

Rodica V.

George has successfully completed several loans for us through the years and has always been amazing in his performance.

Doug W.

Everything was smooth, and business was done professionally. I would recommend Kyndra to any and all who want a smooth transaction for their home loan.

Joshua M.

She is inspirational.

Natasha C.

We had a very good experience with Darrell Nelson. He was very responsive to returning our call and kept us up to date with the information.

Vijay N.

My husband and I highly recommend Nancy. She is professional, organized, a great communicator, highly knowledgeable, patient, and easy to work with. She has gone above and beyond for us multiple times, making the entire process each time smooth and easy. Nancy will always be our go-to person for all things mortgage.

Alicia Van F.

Bess of Tha Bess.

Jose M.

Great job! Thank you very much

Nicole C.

Patty gave me options to secure the best possible results, explained things clearly and in detail. She followed up and made refinancing easy, I will absolutely use her again in the future and highly recommend her.

Peter S.

Jeff & his team went above and beyond during the whole process. From pre-approval, to help run numbers on each offer to finally making the loan happen. And when I tell you they made it happen, his team got it done in less than two (2) weeks. I'll forever treat this experience as the new benchmark and as long as I am in SoCal, will ONLY use Jeff and his team for any and all of my real estate transactions.

Tanner H.

Jeff & his team went above and beyond during the whole process. From pre-approval, to help run numbers on each offer to finally making the loan happen. And when I tell you they made it happen, his team got it done in less than two (2) weeks. I'll forever treat this experience as the new benchmark and as long as I am in SoCal, will ONLY use Jeff and his team for any and all of my real estate transactions.

Tanner H.

Jeff & his team went above and beyond during the whole process. From pre-approval, to help run numbers on each offer to finally making the loan happen. And when I tell you they made it happen, his team got it done in less than two (2) weeks. I'll forever treat this experience as the new benchmark and as long as I am in SoCal, will ONLY use Jeff and his team for any and all of my real estate transactions.

Tanner H.

Jeff & his team went above and beyond during the whole process. From pre-approval, to help run numbers on each offer to finally making the loan happen. And when I tell you they made it happen, his team got it done in less than two (2) weeks. I'll forever treat this experience as the new benchmark and as long as I am in SoCal, will ONLY use Jeff and his team for any and all of my real estate transactions.

Tanner H.

Jeff & his team went above and beyond during the whole process. From pre-approval, to help run numbers on each offer to finally making the loan happen. And when I tell you they made it happen, his team got it done in less than two (2) weeks. I'll forever treat this experience as the new benchmark and as long as I am in SoCal, will ONLY use Jeff and his team for any and all of my real estate transactions.

Tanner H.

Jeff & his team went above and beyond during the whole process. From pre-approval, to help run numbers on each offer to finally making the loan happen. And when I tell you they made it happen, his team got it done in less than two (2) weeks. I'll forever treat this experience as the new benchmark and as long as I am in SoCal, will ONLY use Jeff and his team for any and all of my real estate transactions.

Tanner H.

Kyndra Wright walked into a difficult situation after a previous lender had done a terrible job. She turned it around and secured the financing in record time. Everyone was super impressed with her and I walked away with a beautiful new condo! Thank you!

Lisa M.

Erik is the best, he really put in a full effort to get this done. I will not work with anyone else for my mortgage needs.

David L.

Richard and his team, including Miss Kim Evans, are supremely qualified and knowledgeable pertaining to every aspect of home finance and mortgage! In the past 12 months, Richard Nelson has provided expert advice, execution, as well as efficiency throughout two transactions, a purchase money first mortgage and the, refinance of an existing mortgage! Both were time-sensitive due to very competitive market conditions in a rapidly changing market... BOTH transactions were stress-free and timely in their execution! Similarly, total costs were VERY competitive with ANY available in the current market, please know, I am qualified to make this assertion! In my opinion, the overall benefit of using Richard Nelson for my real property funding requirements is far greater than any offered in the Mortgage Finance industry! I received great value in rate & terms, lower overall costs, and every aspect was explained in detail! Thank You, Richard Nelson and Team! Edward A G. & Miss Dierre M D.

Joshua M.

Richard Nelson was great to work with! Highly recommend!

Kevin N.

Natalie was supportive with a positive attitude, reassuring us that we would get the best possible rate and loan amount needed to purchase our home.

Tessa N.

David was able to get me the best rate and made it very simple. I negotiated thru 4 different lenders and David was able to get me the best mortgage that worked for me. He is super available and easy to contact! I was strongly recommended his services to anyone who is looking to secure a home loan.

Rafael

Natalie was one of the best loan officers to work with. She was able to meet all loan-related deadlines in the home buying process even though my loan scenario was complex. She was very thorough and helped me to answer any questions I had and helped me to get the best possible rates. She represented me as a client with top priority above all factors.

Amandeep B.

Although my husband did most of the leg work for our refinance, Jackie James made it smooth and easy. We would definitely recommend her for your home loan needs!

Gay A.

Excellent. Each step of the process was done in a timely manner, with exceptional professionalism. Very pleased.

Gregory L.

Erik comes highly recommended. Fast, friendly, and professional. Always a pleasure to deal with.

John G.

David was so patient, knowledgeable, and went above and beyond to help us. He made this process so much easier and made sure we understood everything along the way.

Jeremy G.

We could not have asked for a better person than Michelle Conners to guide us through this process. The property of our dreams required more than a few hoops to jump through, and Michelle worked relentlessly to make it happen. I would recommend her to anyone looking to buy or refinance.

Jenea C.

Darrell is honest, transparent, and available. Those are rare qualities right there. The whole loan process was very smooth and we were able to close early. Will definitely recommend him.

Narjara G.

Roni has done all of my mortgages for my home purchases over the last 20 years. I continue to trust her as I know everything will be handled in a timely manner and with no surprises. Very important to have the best in your corner for something as important as your mortgage. Thank you, Roni and team!

Erin F.

We just completed a refi with Vernon and are very happy with how smooth the complicated process went. Vernon is super knowledgeable and great to work with and has been our loan officer for over 15 years.

Karmen

While Patty was professional, she was also reassuring throughout the whole process. I really felt she had our best interests in mind with every detail.

Melissa A.

LaRae was on top of every detail every step of the way. She kept us informed and helped us make wise decisions which resulted in a very successful transaction! So happy and pleased!

Deborah F.

Randy went above and beyond. We had an excellent experience working with him as our lender through the entire buying process. He was always available and helped us understand all of our options to ensure we got the best mortgage possible. Thank you for helping make our first home purchase such a positive experience!

Kathryn H.

Robin was awesome as always. She knows how to treat a customer very well and is always so up to date on market trends. It was a true pleasure to work with her.

Andrew L.

Robin was awesome as always. She knows how to treat a customer very well and is always so up to date on market trends. It was a true pleasure to work with her.

Andrew L.

Randy was incredibly helpful and knowledgeable throughout this entire process. He knew the answer to every one of my many questions and was always immediately available via phone or text. He really worked with us to make our loan happen. Randy also had referrals for specialists needed throughout the home buying process that was all great.

Isabelle C.

Karla Fernandez was very professional and supportive. She was able to find me a good rate for my new home. Karla, Thank you very much.

Sergio M.

We are genuinely happy that we got to work with Yvonne when looking for our first home! She came recommended to us by our realtor - and we cannot begin to express how grateful we are for it. From the very beginning, Yvonne was very patient and informative. She always took the time to explain things thoroughly and answered every question we had about the process along the way. When uncertainties were brought up, she always addressed them and made a truly overwhelming process more manageable. Her passion and knowledge exuded with every single interaction and helped us make informed decisions for our situation. We truly could not have partnered with anyone better for our first home purchase. We highly recommend Yvonne for your lending needs!

Aimee F.

Connie is amazing! She is efficient and clear about the process. Her clear communication and guidance were extremely helpful throughout. Thank you, Connie!

Lilly T.

Carla was really good and she explains everything nicely and clear and walked us every step by step through this process and I would recommend 110% to anybody that needs an assistant in the future.

Samol V.

When it comes to Nancy, I have become so comfortable with her expertise and execution that I have refinanced several times over the years, which has greatly reduced my overall monthly mortgage expenses. With Nancy, I have developed trust, and it is great to have an independent agent who is looking for the best rates, highest appraisal value, and best fit for my mortgage needs. Highly recommended Nancy for all loans.

Peter K.

Danielle was great about walking us through the process and explaining, exactly, what was needed every step of the way. Thank you!

Jocelyn M.

Great experience, Elizabeth went above and beyond to make this process as smooth as possible. Thank you so much!

Courtney T.

The very best! Stressful life events, buying a house, and Richard made it so easy. Always calm, reassuring, helpful and knows the business. We purchased a new house and, therefore, didn’t have a buyer’s realtor. He stayed on top of everything and kept us updated. We are extremely happy with how the loan process went thanks to Richard.

Rick H.

George was great he worked in a professional and efficient manner. I did a refi at the beginning of the year and purchase it in July. I recommend him to everyone.

Russell G.

Barbara was very communicative, which made us feel well informed.

Keith S.

Nancy was the best. Attention to detail, friendly, knowledgeable and helped me through the loan process. I will defiantly recommend Nancy Cole to my friends and family looking for a loan.

William A.

Rebecca was the most amazing loan officer to work with! Very thorough and kept us informed throughout the whole process. I highly recommend her!

Kathleen A.

Patty Hensley was very thorough with the whole process making sure that everything was provided timely so there won't be any delays.

Binh

Caring, comprehensive, courteous, client-focused, communicative, and competent. All words beginning with the letter C and exemplify the qualities of Carla Mullins!

Mark S.

Bev always updated us on the process, where we were at, and was quick to answer any questions.

Cindy T.

It is hard to believe, but we have been working with Diversified and with Bryan and Karen for almost 20 years! We first used Diversified when we bought our first home 20 years ago. Then we refinanced multiple times. When it was time to buy our second and third home, it was always with Bryan and Karen at Diversified – because of their amazing customer service, competency, communication, and more. We recently refinanced, and Bryan managed to get an even better rate than our original quote, we will save thousands per year. Very grateful and happy customers!

M. D.

Jeff Shields' guidance has exemplified true customer service which made it possible for our loan to be approved. Jeff Shields is knowledgeable in his profession and explained the loan process in a clear and understandable format. Jeff Shields was available to answer all of our questions and put our anxieties to ease. Jeff is passionate and focused on the success of his organization, and has to lead us through a successful loan process to close our loan within 20 days and on time! We have been very grateful for finding the right lender who is professional, patient, and is able to communicate effectively and delegate professionally in a timely manner with his staff. We would use Jeff again in the future and highly recommend Jeff Shields! Call him today!

Agnes and Cris

Jackie is a very thorough, detailed, and hardworking individual. She goes above and beyond what her clients expect of her. She was a bright light in the office, always so helpful and full of insight to her fellow colleagues. She is definitely a person I would recommend any company or person would want to have to work for them.

Yvette M.

I have had the pleasure of working with Dan Divine both personally and professionally. Dan is reliable, communicative, and always presents helpful options, regardless of client circumstances. As a Realtor®, I have also referred multiple clients to Dan. In every case, they were thrilled with the service he provided. Whether you are looking to refinance or make a purchase, I highly recommend Dan.

Marc L.

I have been working with Karen and Bryan for over eight years through four refinances for my home. All of my refinances involved great attention to detail and quick turnaround. What I appreciated most in working with Karen and Bryan is their communication as well as their personalized customer service. I highly recommend them for any of your lending needs!

Ken F., Jr.

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